Frequently asked questions
It will take us between 2-7 days to process your order if we have stock. If the item you ordered indicated that it is on backorder please allow for 20-40 days for manufacturing. Postage takes approximately 2-5 working days. If you have an urgent order (ie. you need overnight postage) please contact us on firstname.lastname@example.org. Please note that in these situations postage may be more expensive.
We offer two payment options. The first is through YOCO which facilitates card payments from their secure transaction page. The second is to do an EFT directly into our bank account. Goods will only be dispatched on
We want all of our customers to be happy with purchases made by Maia Lehr-Sacks Contemporary. However, unless the item is damaged or defective upon arrival, we currently do not accept returns or exchanges on any paper products. If you receive any jewellery items that you are unhappy with, you may contact us within 7 days of receiving them and we will offer you a store credit of the purchase price of the item granted you post it back to us in the same condition that you received it in. The purchase price is the amount you paid for the product and does not include any postage costs.
We can ship internationally. Please contact us directly before placing your order to receive a shipping quote.
We charge R99 to ship to your nearest PostNet (we find PostNet to be very reliable and trustworthy) and R150 to post directly to your door. These costs apply to South Africa only. Contact us for an international shipping quote.